Discover the latest strategies and solutions for SME growth and overcoming current challenges in 2023. Our keynote and panel sessions will cover critical topics affecting business owners like you.
Taking place during expo, drop by and attend one session or three, all for free!
Sessions are subject to change.
Are you a small business owner struggling to find the right talent? Look no further! Join our keynote speaker, a leading immigration expert from the Department of Home Affairs, as they discuss the visa options available for small businesses looking to hire foreign workers.
This panel discussion is perfect for small business owners who want to improve their company culture, leadership skills, communication techniques and ensure compliance with workplace laws. Learn how to retain top talent, foster engagement, express gratitude, manage workplace risks and achieve your business goals together.
Did you know that 60% of SMEs go bankrupt after a single cyber attack? Don't let your SME fall victim to increasingly sophisticated cyberattacks! Join our panel of leading cybersecurity experts to learn about the latest scams and fraud targeting small businesses. Discover how to identify threats and protect your business, customers, and data with solutions like training, insurance, and software.
With buyer demand stronger than ever before, the business-for-sale market is experiencing significant growth. Does this mean now is a good time to buy or sell a business?
This panel will discuss the trends influencing the business buying and selling market, and the critical factors for success for those wanting to either enter business ownership or prepare a successful exit strategy. Join us to learn more about:
Join our panel of financial experts as they discuss strategies and solutions to help small business owners navigate the challenges of rising costs, inflation, and economic uncertainty. Learn how to improve your margins, work with capital, increase cash flow, reduce spending, and ultimately improve your overall profits.
Join our panel of experts in SME marketing and branding to learn how you can make your small business stand out in a crowded market. In this session, you'll discover:
Are you tired of wasting hours on manual tasks? The future of work is here and it's all about embracing technology. Join our panel of emerging tech experts as we discuss how SMEs can thrive in 2023 through digital transformation. Learn about affordable tech solutions, cloud solutions, AI, automation, and workflow integration. Don't get left behind - unlock the power of emerging tech and watch your SME grow.
Get ready to take your business to the next level! Join our expert panel as they share insider tips on how to increase margins, scale your business, and expand your market reach. With two out of three small to medium businesses seeking funding by 2023, you won't want to miss their insights on capital raising, crowdfunding, loans, grants, equity raising, and collaborations.
Are you struggling to close deals or reach your sales goals? In this keynote session, you'll discover the key strategies for selling smarter and meeting your buyers' needs. Whether you're selling high-value items, dealing with multiple decision-makers, or navigating a lengthy sales cycle, you'll gain practical tips and insights to boost your sales success.
Join the Q&A session with experts in the field of business operations and management, where they will explore how to navigate the challenges of running a business in today's economic climate. Our speakers will provide practical and easy-to-understand tips that any small or medium-sized business can use to improve its profitability, reduce costs, and increase productivity.
Learn how to turn your clients into promoters and then your biggest fans. Promotor clients increase repeat business and referrals - the secret to growing small businesses and fast-tracking growth. Bill, a seasoned entrepreneur with decades of experience, will share lessons he learned building go-to-market strategies for high-growth businesses that use this model to turn their current clients into their biggest marketing asset.
- Do you really understand your customer's journey – not just your sales or service delivery process?
- Building a customer journey to turn satisfied customers into brand advocates
- How to measure customer satisfaction and loyalty
- Improving the customer's journey to increase productivity and team morale
Hazardous manual handling is one of the most common causes of workplace injuries, across every industry. These injuries start off as aches and pains, but can lead to time off work, and ultimately severe long-term pain and permanent disability. This presentation will provide you will information that will help your business understand and prevent these injuries.
Key talking points
• Data on the number of manual handling claims and associated costs in Victoria
• The impact of injuries on business operations
• The business benefits of injury prevention
• OHS obligations
• How to identify hazardous manual handling
• Free WorkSafe programs, tools and support which will help you reduce OHS risks in your workplace
Are you a small business owner looking to cash out and sell your business for maximum profit? Look no further! Join our keynote speaker, a serial entrepreneur who has built and sold multiple businesses, as they share their expertise on:
Join our esteemed panel of growth and strategy experts as they reveal the most effective strategies for scaling your small business in today's dynamic marketplace. Learn practical tactics to develop a winning growth plan, optimize your financial resources, and leverage alternative channels to expand your customer base and boost revenue.
Join us for CommBank SmalBiz Week's very first startup pitch fest! This unforgettable event will host a range of emerging tech startup founders & CEOs as they battle it out shark-tank style. Each startup will have only 5 mins to win over the judges and win the competition! CommBank Startup Pitch is the perfect platform to an inside look at great business ideas in the emerging tech space. With great prizes up for grabs for the single winner - it will be a great show. Located in the top right-hand side of the Small Business Expo.
Sessions are subject to change.
Did you know that 60% of SMEs go bankrupt after a single cyber attack? Don't let your SME fall victim to increasingly sophisticated cyberattacks! Join our panel of leading cybersecurity experts to learn about the latest scams and fraud targeting small businesses. Discover how to identify threats and protect your business, customers, and data with solutions like training, insurance, and software.
Are you tired of just dreaming about starting a business? This session will teach you how to turn your idea into a successful venture via strategy. Our expert will cover everything from securing funding to scaling your business, so you can turn your dreams into a successful venture.
In this engaging and insightful keynote, Tiziana Bianco from Visa will discuss the future of digital payments and its potential to revolutionize the way small businesses operate. The talk will cover the latest trends, technologies, and strategies that small business owners need to be aware of in order to harness the power of digital payments and drive efficiency, growth, and success in today's rapidly evolving marketplace.
- The Digital Payments Landscape
- Adopting Digital Payments for Small Business Growth: How small business owners can leverage digital payment solutions
- Strategies for Success: Practical tips and strategies for small business owners
- Preparing for the Future of Digital Payments: A look at what small business owners can expect
In today's competitive market, it's more important than ever to put your customers at the centre of your business strategy. Join our panel of experts as they share their insights on why customer-centricity is the key driver of growth and profits. We'll explore the latest trends, strategies, and best practices for building a customer-obsessed culture and delivering exceptional customer experiences.
Join our panel of industry experts as they share practical tips and strategies for integrating sustainable practices into your small business operations.
As cyber-attacks continue to become more sophisticated and prevalent, it's crucial for businesses to take a proactive approach to protect their customers' data. This keynote session will cover the latest cybersecurity pitfalls and provide practical tips for avoiding scams, frauds, and other threats.
Join us for an eye-opening keynote from a renowned economist as we navigate the current economic landscape. Gain valuable insights to ensure long-term success.
Economic pressures, talent shortages, increased workloads, these challenges are set to continue into 2023. Join us for a panel discussion where we explore how organisations are approaching building wellbeing and resilience across their workforce - at a time when it has never been more critical.
Join our panel of customer service experts as they discuss the advantages of customer-centricity for small businesses. Discover how focusing on your customers can be your SME's secret weapon and learn actionable strategies to improve your CX and drive profits.
Are you a small business owner struggling to manage cashflow and payments? Join our panel of experts in finance and emerging tech as we discuss the latest payments solutions and technologies that can help streamline your business operations and boost your bottom line.
Join our panel of industry experts as they discuss the challenges of managing margins in the face of price inflation and increasing supply costs. This informative session will provide valuable insights and practical strategies for maintaining healthy margins in a constantly evolving business landscape.
Unlocking the Power of Your Workforce:Â Discover cutting-edge strategies for building a strong and dynamic team that drives business success. Our panel of experts will explore key topics, including:
Central Themes: Addressing the rising cost of doing business, cybersecurity, digitalisation, competing with big business, growth hacks
Discover why obsessing over your customers can be advantageous to small businesses – learn to drive profits by improving your CX.​
Be a better boss, building company culture, leadership tactics, mental health management, managing remote teams​
Impact of rising prices on doing business – wages, rent, supplies, loans, etc – how to manage and optimize business outcomes ​
Why SMEs are big targets - how to protect your business, your customers and their data from the latest scams and fraud​
Managing your money, financial management tools and skills, maintaining a strong cash flow, optimising working capital​
Payments and processing times are vital to SME survival and business models – discover payments solutions, automation, cash-flow management and future-payment tech. ​
Tactics to fast-track digital transformation – affordable tech solutions, cloud solutions, AI, automation and integration of workflow processes​
Selecting the right media mix, reaching new markets, setting affordable budgets, optimizing content, measuring and monitoring results​
Large fan numbers and ad budgets simply don't cut it in 2023 – introducing live-streaming, influencer marketing, short-form vids, AI – learn how to connect authentically, expand your online market, create meaningful content​
Tips for hiring & retaining talent, personalizing EVPs, hiring diverse teams – mature workers, grads, migrants, outsourcing offshoring​
Staying competitive, strategies to win over larger competitors, fostering customer loyalty, product commercialisation strategies
Increasing margins, strategies to scale, budgeting for growth, expanding market reach. Funding such as capital raising, crowdfunding, loans, grants, equity raising, collaborations.
