Australian Small Business and Family Enterprise Ombudsman
ASBFEO
ASBFEO

Bruce Billson

Bruce Billson commenced his role as Australian Small Business and Family Enterprise Ombudsman (ASBFEO) in March 2021. The Ombudsman is an independent advocate for small and family businesses.

Bruce brings three decades of experience, knowledge, commitment and an understanding of the issues facing small business. Bruce was the Australian Government Cabinet Minister for Small Business from 2013-2015, a founding Director of Judo Bank and has held various board appointments, including the Franchise Council of Australia, Deakin University Business School and Australian Property Institute. He has also owned and operated a number of small businesses, and knows first-hand the joys and challenges this involves.

The mission of the Australian Small Business and Family Enterprise Ombudsman is to help ensure Australia is the best place to start, grow and transform a small business and family enterprise. ASBFEO understands the challenges facing small and family business and provides advice and research to improve policies, access to dispute resolution services and mental health support should the need arise.

Keynote

Forum Program -

09:05

-

09:15

The pandemic has brought about unprecedented challenges for businesses, but as we move forward, inflation and labor shortages are adding to the complexity of the situation. In this session, the Ombudsman will outline support available to businesses and explore how the business community can come together to adapt and thrive in this new landscape.

  • Understanding the current state of the business landscape post-pandemic
  • Exploring the impact of inflation and labor shortages on businesses
  • Identifying strategies for adapting to the changing business environment
  • Discussing ways to support and engage the business community for long-term growth
  • Examining case studies of successful businesses that have navigated these challenges

2024 Speaker Type

Australian Small Business and Family Enterprise Ombudsman

at ASBFEO

Speakers

Alyssa Herr

Editor, Small Business Connections & Co-Host ABF VisionĀ 
Small Business Connections
SBC

Ben Campbell

Digital Advertising and Data Product Director
Nine Ad Manager
nine

Bruce Billson

Australian Small Business and Family Enterprise Ombudsman
ASBFEO
ASBFEO

Carl Solder

CTO
Cisco
cisco

Cesar Aldea

Director
Cesar Aldea
cesar-aldea

Corien Vermaak

Director of Cybersecurity
Cisco
cisco

Dr Stephen Morse

CEO
Unchained Solutions
unchained-sol

Mark Gorrie

Vice President APAC & MEA
Gen
gen

Prof. Andrew Noblet

Professor, Department of Management
Deakin Business School
deakin

Rebecca Warren

Executive General Manager, Small Business Banking
CommBank
CommBank

Sara Sutton

General Manager, Small Business Banking VIC
CommBank
CommBank

Stephen Halmarick

Chief Economist and Head of Global Economic and Markets Research
CommBank
CommBank

Todd Fisher

Head of SMB Ad Platform
Nine Ad Manager
nine

Vivienne Ryan

Co-Founder & Director
Gravia Media
Gravia-Media