Chief Community Officer Australia
Nextdoor
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Shira Levine

Shira Levine is a pioneer and innovator in the online community marketing field, having held leadership positions at eBay, Zynga and Sephora. She is a tireless evangelist for how a companies partner with their online communities to drive ROI, lock in retention, and reduce overall costs. She specializes in consumer and enterprise engagement best practices and supply-side marketplace community strategy. She is the Chief Community Officer of the neighbourhood platform Nextdoor.
About Nextdoor

Nextdoor (NYSE: KIND) is where you connect to the neighborhoods that matter to you so you can belong. Kindness is core to our purpose: to cultivate a kinder world where everyone has a neighborhood they can rely on. Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 300,000 neighborhoods across 11 countries. In the U.S., 1 in 3 households uses the network. Nextdoor is based in San Francisco.

Industry Panel

[Day 3] Thu 25 May 2023 -

10:40

-

11:05

In today's competitive market, it's more important than ever to put your customers at the centre of your business strategy. Join our panel of experts as they share their insights on why customer-centricity is the key driver of growth and profits. We'll explore the latest trends, strategies, and best practices for building a customer-obsessed culture and delivering exceptional customer experiences.

  • How customers can make your brand go viral and drive profits
  • How to use customer data to drive business decisions
  • Best practices for gathering and using customer feedback to drive innovation
  • Examples of companies that have successfully embraced customer obsession
  • The role of technology in enabling a customer-centric business model

Head of GTM & Commercialisation, Products & Solutions Australia, New Zealand, and South Pacific

at Visa

Chief Behavioural Scientist

at Commonwealth Bank

Chief Community Officer Australia

at Nextdoor

Director

at Clémence Organics

Speakers

Alex Kain

CEO
Human Pixel
Human-Pixel

Allana Smith

Senior Associate
Gilchrist Connell
sp-logo-gilchrist

Alyssa Herr

Editor, Small Business Connections & Co-Host ABF Vision 
Small Business Connections
SBC

Amal Wakim

CEO & Co-Founder
Equalution
Equalution

Amanda Johnstone

Founding CEO
Transhuman
Transhuman

Amy Morgan

Executive Manager Small Business Banking
Commonwealth Bank
CommBank

Andreas Rey

Sustainability & Public Affairs Manager
Neste
Neste

Ashesh Jalota

Senior Associate
Blue Rock Law
Blue-Rock

Ben Ford

Head of Growth
Frollo
sp-Frollo

Benjemen Elengovan

Founder & CEO
MyGigsters
MyGigsters

Bill Nikolouzakis

Keynote Speaker, Executive Coach & Entrepreneur
Levels Growth Consultants
Levels

Brad Daffy

Partner, Intelligent Automation, Low Code & AI - Data & Cloud
KPMG
KPMG-Aus-300x100

Bree Petherbridge

Digital Transformation Specialist, Enterprise
Salesforce
salesforce-speaker

Bridget Carmady

Director
Clémence Organics
sp-clemence

Bruce Billson

Australian Small Business and Family Enterprise Ombudsman
ASBFEO
ASBFEO

Caleb Harward

Senior SEO Specialist
Studiohawk
Studio-Hawk

Caroline North

Market Research Manager
SEEK
Seek

Carolyn Breeze

CEO
Scalare Partners
Scalare-Partners

Chris Montgomery

Assistant Director, Business Industry and Regional Outreach VIC/TAS, Immigrat...
Department of Home Affairs
sp-dha

Colleen Callander

Former award winning CEO of Sportsgirl & Author of Leader by Design
Callander