Get inspired and informed at the SmallBiz Sessions, where over 100 industry leaders and innovators take the stage to share their expertise.
From mastering AI to enhancing operations, HR, and marketing, these sessions are packed with practical advice and future-focused insights to help your business succeed in a rapidly changing world.
How AI is transforming the SME landscape and what it means for your business.
Strategies to attract top talent and compete with larger corporations.
Stay ahead of the curve and understand the future of small business.
Effective marketing strategies for an oversaturated market and budgetingtips.
Accessing funding and resources to fuel your business growth.
Tapping into new markets and driving innovation.
Building a successful business from the ground up.
Embracing technology to streamline operations and improve efficiency.
Entering new markets and navigating international business.
Delivering exceptional customer service and building loyalty.
Irwin Hau is the Founder of lead enhancement software ConversionCow and Chromatix, a leading Melbourne web design agency, since 2009. Known as the "website whisperer", he has personally analysed over 60,000+ websites and excels in particularly in boosting website conversion for B2B businesses by leveraging practical human behaviour and user psychology. A game-changing approach for businesses who want to improve both lead generation and enhance their website’s conversion potential.
Paul Maguire, LHGE (Honours), B. Com, Grad Dip Labour Law is the Legal Director and Principal Lawyer of Maguire Legal, a Melbourne based law firm focussing on employment, workplace relations and commercial law. Paul has more than 30 years’ experience in business research, advocacy, advice and representation of small business, industry associations and professional organisations such as the Australian Medical Association Victoria, Optometrists Association of Australia, and the Council of Small Business Australia.
Amongst his notable accomplishments is the making of the modern Labour Market Assistance Industry Award, the bi-annual series of the National Survey of Remuneration and HRM Performance for the National Employment Services Association, advising clients on contract law, award interpretation, transmission of business law and regulatory compliance. Paul is also the author of HR for Small Business for Dummies, a Wylie publication.
Maguire Legal has a national focus able to advise and represent all businesses throughout Australia.
Keeley is an Assistant Director in IP Australia's Public Education team. Keeley began her career as an exercise physiologist in the health sector. During this time, she ran a small business as a sole trader specialising in high performance with track and field athletes, before a career change into Intellectual Property. She has held multiple roles at IP Australia since 2019, working within trade mark examination, people and training, executive support and more recently customer experience.
Max Ferguson is the Founder and CEO of Lumin, which has grown under his leadership into a leading document workflow tool trusted by over 100 million customers worldwide.
Lumin empowers SMBs by offering a comprehensive suite of secure solutions, including document management, editing, eSignature workflows, APIs, and AI products – all in one unified platform.
As a Stanford University PhD graduate in Civil Engineering and Computer Science, Max combines technical expertise with business acumen. His well-recognized voice in the SMB space offers both entrepreneurial insights and practical strategies. Max remains passionate about delivering positive change through software innovation, creating intuitive technology that solves modern business problems.
KateJolly is the Global Head of Talent acquisition at Employment Hero.Katehas over 10 years experience hiring on a global scale for both start-ups and FTSE100 businesses. She's worked with candidates from graduate level through to senior leadership and is passionate about building high-performing, high-velocity recruitment teams.
Michael Price is the Head of Business and Strategy at Nexigen Digital, with a history of expertise in Customer Experience and Employee Engagement. Over the past 20 years, Michael has delivered operational service management, delivery management, and reporting analytics to major entities, including Microsoft, the Australian Federal Government, and ALDI Stores.
As Constant Contact’s APAC Field Marketing Manager, Bianca Blades is passionate about empowering business owners, side hustlers, and creators to simplify and elevate their marketing.With experience living and working in three countries, she began her career as a copywriter before moving into communications roles in fashion, travel, and now technology. Bianca blends strategic marketing expertise with creative storytelling to ensure brands stand out and thrive.
Cathy Middleton has worked in music copyright for over 20 years. Starting at PPCA as a Licensing Representative in 2001, Cathy’s many years of public performance licensing led her to join APRA AMCOS in 2018 as the Senior Licensing Manager for OneMusic Australia. Cathy’s focus is leading a team of dedicated professionals to educate and advise business owners on the benefits of using music in their business and to ensure music creators receive fair renumeration for the use of their work.
Cathy lives in south-west Sydney with her husband, son and dog, Baxter. She is a lover of pop music, the occasional fun run, watching live sports and currently boasts a 1022 day streak in Duolingo.
The Victorian Small Business Commission (VSBC) is an independent government agency that advocates on issues affecting people in small business, raises their awareness of their rights and responsibilities, and helps them to avoid or resolve disputes.
The VSBC offers low-cost dispute resolution services, including mediation. The VSBC aims to create a competitive and fair operating environment for Victorian small business to operate, grow and prosper.
Renée Chaplin has led marketing and commercial teams in the Asia Pacific region over the last 20 years. With a particular focus on B2B tech companies, Renée’s experience stems from start-ups to multinational SaaS organisations such as Constant Contact, LivePerson and CSG International.
Based in Brisbane, Australia, Renée is the Vice President – Asia Pacific for leading digital marketing company, Constant Contact and a Small Business Growth Mentor with the Queensland Government. A passionate marketer driven by customer experience and commercial growth, Renée holds a Bachelor’s Degree in Business Management (Marketing) and a Graduate Certificate of Business Administration.
At just 13, AndyPudmenzkywas already hand-coding websites in the days of dial-up modems, igniting a lifelong passion for web and A/V technologies. With two decades of experience in tech marketing, Andy now excels as Constant Contact’s APAC Customer Marketing Manager.
As an entrepreneur himself, Andy helps side hustlers and small business owners craft dynamic customer experiences and innovative marketing strategies that fuel growth.
Matt is the National IKEA for Business Specialist for IKEA Australia, with over 5 years of experience in the furniture and home furnishing industry.
In his current role, he is responsible for supporting, developing and implementing strategies to grow the IKEA business service within the Australian market.
Matt is also deeply committed to diversity, inclusion, and social justice. He is the co-chair of the IKEA LGBTQ+ pride group and is playing a key role in creating a welcoming and inclusive culture within the company.
Cheyne Jonstone is a seasoned technology executive with more than 20 years of experience in the industry. As the co-founder and co-CEO of Nexigen Digital, parent company of VentraIP. He transformed the business from a small operation in his Melbourne bedroom into Australia’s largest privately owned digital service provider, boasting annual revenues over $50 million and a team of more than 100 local professionals.
For over 16 years, he has guided the company to consistent year-on-year growth, driven by a combination of strategic acquisitions and effective sales and marketing efforts. His emphasis on customer satisfaction and support has been key in fostering strong word-of-mouth marketing.
Julie-Anne joined R U OK? in 2018 as a volunteer community ambassador and was appointed to this full time role in May 2022. Julie-Anne comes from a Leadership & Management Training background.
Her role is to lead the management of workplace strategies and resource creation to increase R U OK?’s reach, engagement, participation and the effectiveness of R U OK? Workplace Champions Program to build an R U OK? Culture in workplaces all year round.
• Lead workplace engagement and act as both advisor/educator and guide across differing types of workplaces
• Develop new (scalable) practical tools, resources and engagement plans to enable workplaces champions to implement cultural change.
• Engagement with workplaces to provide strong understanding and in-depth insights to the challenges faced to implement culture change.
Joel has over 15 years’ experience working in the Australian Public Service across various procurement and contact management positions, including: procurement policy; trade policy; central procurement advice teams, managing Whole-of-Australian Government contracts, and running programs to build the procurement capability of APS officials and suppliers.
Alison is an accomplished leader in strategic human resources, training and development, with a proven track record of designing and implementing people programs that drive engagement, enhance productivity, and deliver measurable business outcomes. Her innovative approach reflects her extensive global experience across the Americas, Europe, and Asia Pacific in diverse industries.
As Director of Development, Alison leads the Cloudstaff Academy with a comprehensive and strategic focus on personal and professional growth. By delivering targeted learning solutions and fostering a culture of continuous development, she ensures the Academy empowers teams to excel and achieve their goals.
Gabe Enslin is the Continuity Founder and Leader of adapt. Founded in 2014, adapt’s purpose is to empower SME owners to build resilient, sustainable and scalable businesses.
Prior to this, Gabe was a three-time founder of businesses in transport and logistics, import - export, and immersive technology. He has led high impact teams in the public, private and NFP sectors in industries including tech, public safety, and social impact ventures.
Gabe also had the privilege of helping to build tech solutions and customer support infrastructure which served 2 million+ Australians and visitors during the COVID-19 Pandemic. Today, Gabe works with ownership and leadership teams of SMEs to help them to build resilient, sustainable, and scalable businesses by implementing Succession Thinking.
Paul is a seasoned leader with extensive experience in outsourcing, financial services, and global team management. Previously a financial advisor and stockbroker, Paul’s expertise includes optimizing operations within the financial services sector and navigating complex venture capital and M&A initiatives, where he played pivotal roles in securing investments and driving strategic expansions.
With a deep understanding of industry trends and a results-driven approach, Paul is committed to delivering impactful solutions that help businesses scale and achieve their goals.
Lyndon Russell is a qualified accountant, virtual CFO and Amazon #1 best-selling author of ‘Know Your Numbers’. He has over two decades experience in assisting small business owners to build profitable and sustainable businesses. He founded Next Level Accountants with a vision to help business owners know and understand their numbers. His CLEAR method has helped hundreds of businesses of all sizes remove financial stress, improve financial visibility and simplify their accounting.
Succession Thinking is a business building approach helping hundreds of owners build resilient businesses, successful beyond their leadership tenure. Businesses that can create sustained value and deliver long-term success. - Are you feeling overwhelmed with the daily demands of running your business?- Are you stuck not knowing how to get what you want from your business? Is your business too reliant on you as the Owner?This session is for small-medium business owners who want more from their business and for their life. The 5 principles of Succession Thinking helps you build a stewardship system specifically designed for Owner-Leaders of small-medium business, to get more of what you want from your business.
Small and medium-sized businesses don’t need to be huge to play in the big leagues. By embracing intelligent content management, SMBs can streamline their workflows, increase collaboration, and boost employee productivity — without the need for enterprise-sized resources. In this session, the Box VP of ANZ will show how Box's secure, scalable cloud platform can act as a force multiplier, enabling SMBs to act with the agility of a small company while delivering the same efficiency and collaboration benefits as large enterprises.
Join this panel of industry experts as they share real-world insights on launching and scaling a business despite rising costs. Learn how to secure funding, minimize expenses, and build a resilient business in today’s market.
Join industry experts as they explore the latest marketing trends and tools that can drive growth for SMEs. Learn practical strategies to boost your business’s visibility, reach, and impact, and discover how to implement cost-effective marketing solutions that deliver real results.
In today’s economic climate, small businesses are juggling lean teams and tight budgets. In short, SMBs are doing far more… with even less. So, how can small businesses stretch their resources and funds to acquire new customers and grow a loyal fanbase? With 20+ years of marketing experience driving growth for SMBs and tech startups, and now, global small business marketing platform, Constant Contact, Renée Chaplin will unlock tactics, tools and data insights that are helping Australian businesses grow in today’s competitive landscape. Takeaways from this session will include:
- Small business marketing and consumer spending research and insights
- Marketing benchmarks and best practices for lean teams and budgets
- How to turn social media followers into customers
- Essential marketing channels for building a loyal fanbase
- Establishing a brand identity and voice to compete against big business
We’ve all heard stories of a person hired that was not right for the role or the business. Growing your team is a balance of quality recruitment, understanding which role to invest in and timing aligned to your business growth potential. This session discusses these areas giving you practical concepts for you to take away and use in your business; if you consider these three steps when you recruit, you’ll ‘win’ more often.
Finding and keeping great employees is harder than ever. This panel brings together HR and business experts to discuss creative hiring strategies, workplace culture, and non-monetary benefits that make SMEs an employer of choice.
Learn how SMEs can harness AI and automation tools to save time, reduce costs, and boost efficiency across all departments—finance, marketing, operations, and more. This panel will show you how to stay competitive and future-proof your business with the latest technology.
Great teams don’t happen by chance—they’re built with speed, strategy, and the right tools. In this session, Kate Jolly, Global Head of Talent at Employment Hero, will show you how to hire like a hero—lerveraging the latest technology to attract top talent, make smarter hiring decisions, and streamline recruitment so you can focus on growing your business. Whether you’re struggling to find the right people or just want to make hiring easier, this session will give you the strategies to build a team that sets your business up for success.
Did you know that support is available to resolve business and retail leasing disputes without the time, stress and expense of going to court? Join this session to hear about the types of disputes the Victorian Small Business Commission can assist you to avoid or resolve with its low-cost alternative dispute resolution services.
In today’s economic climate, small businesses are juggling lean teams andtight budgets. In short, SMBs are doing far more… with even less. So, how cansmall businesses stretch their resources and funds to acquire new customers andgrow a loyal fanbase? With 20+ years of marketing experience driving growth forSMBs and tech startups, and now, global small business marketing platform,Constant Contact, Renée Chaplinwill unlock tactics, tools and data insightsthat are helping Australian businesses grow in today’s competitive landscape.Takeaways from this session will include:
- Small business marketing and consumer spendingresearch and insights
- Marketing benchmarks and best practices for leanteams and budgets
- How to turn social media followers intocustomers
- Essential marketing channels for building aloyal fanbase
- Establishing a brand identity and voice tocompete against big business
Lord Mayor, City of Melbourne keynote
Join industry experts as they share key strategies for SMEs to tackle team management challenges. From hiring and retention to competing with larger businesses, this panel will cover everything you need to build and manage a strong, efficient workforce. Learn how to optimize outsourcing, manage remote teams, and streamline hiring, vetting, and onboarding processes. Get practical insights to help your business grow and thrive!
From a small startup idea to leading Australia’s largest privately owned digital services provider, Cheyne’s entrepreneurial journey is a masterclass in scaling a business from the ground up. In this insightful and engaging talk, Cheyne shares his firsthand experience of growing Nexigen Digital from a bedroom-based operation into a powerhouse serving hundreds of thousands of customers. Join Cheyne as he reflects on the challenges, triumphs, and key decisions that turned a vision into reality—proving that you can scale from the bedroom to the boardroom with the right mindset, strategy, and persistence.
Starting January 1, 2025, underpaying employees isn’t just a mistake—it could be a criminal offence. But don't panic—honest errors are still understandable. In this session, Paul Maguire, Principal and legal expert, will guide you through the new rules around wage theft and how small businesses can protect themselves. Learn how the Voluntary Small Business Wage Compliance Code can be your safety net, ensuring you're paying employees fairly while keeping your business safe from legal trouble. Whether you're a small business owner or a manager, this session will give you the tools and confidence to navigate wage compliance easily and avoid costly mistakes.
I will be sharing the R U OK? messageand encouraging meaningful conversations to create a more connected worldespecially within the workplace.
- How R U OK? began
- R U OK? vision and mission
- Knowing when and how to ask, ‘are youOK?’
- The 4 steps of an R U OK?conversation
- Tips on how to stay connected &free resources available for workplaces.
Understand the two key numbers every business needs to track to increase profits. How a 4-bank account system helps you prioritise profit. Learn top strategies from best-selling author and accountant Lyndon Russell.
"Great event for businesses who work with small business owners. I made valuable connections with exhibitors and met not only leads but also potential business partners and supporters."
Elena Chirich
"Really good expo connecting small business owners and keeping them up to date with new technology. "
David Carnegie
Very professionally run event. The selection of exhibitors was great and loved the Salesforce booth and keynote.
Mark Wheeler
"Very good and informative for start-ups like me"
Michelle
"It was great to chat to people without the gatekeeper interfering."
Dominic Papasergio
"I enjoyed meeting SME owners and managers and learning about the latest developments during the educational sessions.”
Michael Gladkoff
"The luncheon was amazing it spawned a lot of discussions in the office and how we can integrate AI in the operations of our business”
Grace Patti
"The sessions on buying and selling businesses were all highly informative."
Jeremy Worthington
"The noise-cancelling headphones were wonderful. No distractions and noise for the rest of the people in the room"
Paul Tero
If you would like to partner with SmallBiz Week, please complete the form below and a member of our partnerships team will be in touch to discuss your enquiry shortly.
Got a question? Check out our FAQs below before you get in touch. These questions will be updated regularly, with all of our latest information and FAQs.
Yes, simply register for a free ticket to attendthe event.
o Melbourne: April 29-30, 2025 at the Melbourne Convention and Exhibition Centre (MCEC)
o Sydney: September 24-25, 2025 at the International Convention Centre (ICC)
Yes, children and school kids are welcome to attend, but they will need to have aregistered ticket.
Yes, there will be a variety of hot food and beverages available for purchase withinthe venue, including options for vegetarians, vegans, and those with glutensensitivities.
Unfortunately, pets are not permitted, except for service dogs.
Professional photography and video are not permitted unless you have a media pass. However,you are encouraged to capture the event on your mobile devices and share yourphotos and videos on social media.
Yes, SmallBiz Sessions and SmallBiz Workshops are free to attend for registeredticket holders. Please ensure you register in advance to secure your seat atany workshops you wish to attend.
Yes, your SmallBiz Week ticket will cover both the main event and the LightCommercial AutoShow, which is taking place in conjunction with SmallBiz Week atthe same venue.
Great! While speaking engagements are typicallyreserved for exhibitors, you can reach out to our team to discuss potentialopportunities.
Please submit a media pass application on our website
Yes, there will be plenty of opportunities to network with other attendees,exhibitors, and speakers throughout the event.
Yes, there is paid parking available at both the MCEC and ICC.