SALESFORCE WORKSHOP
- Wed 29 May (10am - 2.20pm)
- Thu 30 May (10am - 2.20pm)
- Melbourne Convention and Exhibition Centre
RESERVE A SEAT
TO OUR WORKSHOPS
Learn how to find, win and keep customers with the CRM for Small Business
Find new leads, win more deals, and keep customers happy. Salesforce provides small businesses with an all-in-one CRM platform with easy-to-use automation, built-in AI and the ability to scale as you do. Join us for a series of deep dive workshops and fireside chats during CommBank SmallBiz Week, designed to inspire you on how we can grow your business together.
Agenda
10:00
-
10:20
Boosting Sales Productivity with a CRM
- Salesforce Workshops
Learn how to boost sales productivity by ditching the spreadsheet in favour of CRM. We’ll explore how to leverage simple automations and AI to save time, make data driven decisions and grow faster.
10:40
-
11:00
How Slack and AI Helps Businesses Do More with Less
- Salesforce Workshops
Discover how Slack empowers everyone with AI-powered productivity. We’ll show you how Slack AI and our latest innovations in no-code automation can transform how work gets done at your organisation.
11:20
-
11:40
How to streamline service delivery using automation and AI
- Salesforce Workshops
In this fireside chat with Nam Truong, Head of Digital and Innovation at LawSquared, we discover how Law Squared created the best digital experience for its customers and streamlined its service delivery.
12:00
-
12:20
How to grow your business and build lifelong customer relationships
- Salesforce Workshops
Doing more with less just got easier. Learn about Salesforce Starter Pro Suite, which brings sales and service together in a single app so businesses can get more done in less time.
12:40
-
13:00
Empowering Growth & Efficiency for SMB Service Teams
- Salesforce Workshops
Learn how to deliver exceptional customer experiences, optimise resources, improve operational efficiency, and stay ahead in the competitive marketplace with Salesforce Service.
13:20
-
13:40
How Marketers Can Do More with Less
- Salesforce Workshops
We'll explore how marketing automation can save you time—from using AI, to building reusable assets. These best practices will allow all teams, both large and lean, to work more efficiently.
14:00
-
14:20
Using AI to make customer onboarding and support more efficient
- Salesforce Workshops
In this fireside chat with Keegan Bakker, Founder and CEO of Audata, learn how Audata bought their customer data into a single place and was able to make their customer onboarding and support more efficient.
10:00
-
10:20
Boosting Sales Productivity with a CRM
- Salesforce Workshops
Learn how to boost sales productivity by ditching the spreadsheet in favour of CRM. We’ll explore how to leverage simple automations and AI to save time, make data driven decisions and grow faster.
10:40
-
11:00
How Slack and AI Helps Businesses Do More with Less
- Salesforce Workshops
Discover how Slack empowers everyone with AI-powered productivity. We’ll show you how Slack AI and our latest innovations in no-code automation can transform how work gets done at your organisation.
11:20
-
11:40
How to grow your business and build lifelong customer relationships
- Salesforce Workshops
Doing more with less just got easier. Learn about Salesforce Starter Pro Suite, which brings sales and service together in a single app so businesses can get more done in less time.
12:00
-
12:20
Empowering Growth & Efficiency for SMB Service Teams
- Salesforce Workshops
Learn how to deliver exceptional customer experiences, optimise resources, improve operational efficiency, and stay ahead in the competitive marketplace with Salesforce Service.
13:20
-
13:40
How Marketers Can Do More with Less
- Salesforce Workshops
We'll explore how marketing automation can save you time—from using AI, to building reusable assets. These best practices will allow all teams, both large and lean, to work more efficiently.
14:00
-
14:20
How Slack can become the glue of your organisation
- Salesforce Workshops
See how businesses like McLeod Cranes are using Slack to transform how work happens, with incredible results. They’re bringing all their people, tools, and processes together on a single platform for work.
Full Product Demo ⭐️⭐️⭐️
- Nine Ad Manager – Master the Platform
- -
- Wed 29 May (11:00-11:45 AM | 1:30-2:15 PM)
- Thu 30 May (11:00-11:45 AM | 1:30-2:15 PM)
- Nine Ad Manager's stand #51
Workshops
- Audience Segmentation and Targeting: Use Data to reach your audience
- -
- Wed 29 May (10:00-10:30 AM)
- Thu 30 May (10:00-10:30 AM)
- Nine Ad Manager's stand #51
- Supercharge Your Marketing with our Free Creative AI Tool
- -
- Wed 29 May (12:15-12:45 PM)
- Thu 30 May (12:15-12:45 PM)
- Nine Ad Manager's stand 51
Register for a Workshop
Each workshop has a limited number of slots available for attendees.
Please complete the form below to increase your chances of securing a slot with us.
*To attend a workshop you must register for a free CommBank SmallBiz Week general admission ticket.
