Featured events

SALESFORCE WORKSHOP

Learn how to find, win and keep customers with the CRM for Small Business

Find new leads, win more deals, and keep customers happy. Salesforce provides small businesses with an all-in-one CRM platform with easy-to-use automation, built-in AI and the ability to scale as you do. Join us for a series of deep dive workshops and fireside chats during CommBank SmallBiz Week, designed to inspire you on how we can grow your business together.

Agenda

10:00

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10:20

Boosting Sales Productivity with a CRM

Learn how to boost sales productivity by ditching the spreadsheet in favour of CRM. We’ll explore how to leverage simple automations and AI to save time, make data driven decisions and grow faster.

Solution Engineer

Salesforce

10:40

-

11:00

How Slack and AI Helps Businesses Do More with Less

Discover how Slack empowers everyone with AI-powered productivity. We’ll show you how Slack AI and our latest innovations in no-code automation can transform how work gets done at your organisation.

Slack Product Marketing Director

Salesforce

11:20

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11:40

How to streamline service delivery using automation and AI

In this fireside chat with Nam Truong, Head of Digital and Innovation at LawSquared, we discover how Law Squared created the best digital experience for its customers and streamlined its service delivery.

Marketing Director

Salesforce

Head of Digital and Innovation

Law Squared

12:00

-

12:20

How to grow your business and build lifelong customer relationships

Doing more with less just got easier. Learn about Salesforce Starter Pro Suite, which brings sales and service together in a single app so businesses can get more done in less time.

Solution Engineer

Salesforce

12:40

-

13:00

Empowering Growth & Efficiency for SMB Service Teams

Learn how to deliver exceptional customer experiences, optimise resources, improve operational efficiency, and stay ahead in the competitive marketplace with Salesforce Service.

Senior Solution Engineer

Salesforce

13:20

-

13:40

How Marketers Can Do More with Less

We'll explore how marketing automation can save you time—from using AI, to building reusable assets. These best practices will allow all teams, both large and lean, to work more efficiently.

Senior Solution Engineer

Salesforce

14:00

-

14:20

Using AI to make customer onboarding and support more efficient

In this fireside chat with Keegan Bakker, Founder and CEO of Audata, learn how Audata bought their customer data into a single place and was able to make their customer onboarding and support more efficient.

Marketing Director

Salesforce

CEO and Founder

Audata

10:00

-

10:20

Boosting Sales Productivity with a CRM

Learn how to boost sales productivity by ditching the spreadsheet in favour of CRM. We’ll explore how to leverage simple automations and AI to save time, make data driven decisions and grow faster.

Solution Engineer

Salesforce

10:40

-

11:00

How Slack and AI Helps Businesses Do More with Less

Discover how Slack empowers everyone with AI-powered productivity. We’ll show you how Slack AI and our latest innovations in no-code automation can transform how work gets done at your organisation.

Slack Product Marketing Director

Salesforce

11:20

-

11:40

How to grow your business and build lifelong customer relationships

Doing more with less just got easier. Learn about Salesforce Starter Pro Suite, which brings sales and service together in a single app so businesses can get more done in less time.

Solution Engineer

Salesforce

12:00

-

12:20

Empowering Growth & Efficiency for SMB Service Teams

Learn how to deliver exceptional customer experiences, optimise resources, improve operational efficiency, and stay ahead in the competitive marketplace with Salesforce Service.

Senior Solution Engineer

Salesforce

13:20

-

13:40

How Marketers Can Do More with Less

We'll explore how marketing automation can save you time—from using AI, to building reusable assets. These best practices will allow all teams, both large and lean, to work more efficiently.

Senior Solution Engineer

Salesforce

Full Product Demo ⭐️⭐️⭐️

Unlock the full potential of Nine Ad Manager. This in-depth demonstration will guide you through every step of the user journey, including campaign set-up, advanced targeting options, creative advert development, pixel tracking for performance monitoring, and insightful reporting tools to optimise your marketing efforts.

Workshops

This session and demo explores how Nine Ad Manager utilises data, interests, and behavioral targeting to help SMB’s reach their ideal customers and deliver business results.
Ready to start your marketing campaign but don’t have any creative assets? With Nine Ad Manager, you can create a TV ad within minutes! Join us in the creative AI tool demonstration – discover how this innovative technology assists you in creating high-performing advertising creatives that capture attention, drive engagement, and ultimately fuel business growth.

Register for a Workshop

Each workshop has a limited number of slots available for attendees.

Please complete the form below to increase your chances of securing a slot with us.

*To attend a workshop you must register for a free CommBank SmallBiz Week general admission ticket.

CommBank Young Hero Awards Dinner

*Buying this ticket type will grant your access to exclusive CommBank Young Hero Awards Dinner.

CommBank SmallBiz Week 2024

*Buying this ticket type will grant your access to multiple event functions under CommBank SmallBiz Week 2024, select ticket options above to see all inclusions.