Featured events

Learn - Connect - Grow

Hear from over 100 Thought Leaders, Business Leaders, and Industry Experts about topics directly affecting small businesses. Learn about the latest products, services, and technologies that can help grow your business in a sustainable way. Topics relating to the latest AI technologies, operations, human resources, and marketing will be covered at CommBank Live Stage.

09:40

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09:55

Unlock your Potential

Keynote

Join the many innovative and successful businesses investing in Melbourne.

Deputy Lord Mayor

City of Melbourne

09:55

-

10:15

Small Business to Smart Business: Do you have the right tools to grow your business in 2024?

Keynote

Balaji (Benny) from Zoho will walk you through the technologies Aussie small businesses need to become digital first. He'll share success stories of other small businesses that embraced technology and how you can effectively digitise your business, too. It surely won't be just another talk about digital transformation!

Sales Director - Bigin by Zoho CRM

Zoho

10:15

-

11:00

Support for Small Business in 2024

Industry Panel

Join the Victorian Small Business Commissioner for a dynamic discussion with government and industry experts. Explore the latest resources, programs, and grants designed to empower your small business to thrive in 2024.

Moderator

Commissioner

Victorian Small Business Commission

Founder, RIPE and Winner of the City of Melbourne Small Business of the Year Award 2023

RIPE

General Manager of Product and Insights

Victorian Chamber of Commerce and Industry

Director Public Education

IP Australia

CEO

Unchained Solutions

11:00

-

11:25

Success Tips to Help SMBs Find, Win, Keep Customers

Keynote

Whether your business has two employees or two hundred, efficient growth is top of mind. Learn how to increase the impact of your sales, service, and marketing teams using AI.

Solution Engineer

Salesforce

AVP Small Business A/NZ

Salesforce

11:45

-

12:10

AI & Cyber: how these industry trends can affect SMBs

Keynote

In this keynote address, Carl Solder, Chief Technology Officer for Cisco ANZ, will explore the impact of Artificial Intelligence (AI) and cyber security on Small and Medium Businesses (SMBs) in Australia and New Zealand. Mr. Solder will discuss the opportunities and challenges presented by these transformative technologies.

CTO

Cisco

12:10

-

12:30

Unlock the power of streaming TV for small Business

Keynote

This keynote will introduce Nine Ad Manager, a groundbreaking tool enabling SMBs to advertise on 9Now, unlocking the potential of on-demand streaming TV advertising, ultimately empowering SMBs to achieve significant growth and success. Through local demonstrations, the keynote showcases how Nine Ad Manager revolutionises advertising accessibility and effectiveness for businesses across all sectors.

Director - Advertising & Data Products

Nine Ad Manager

12:30

-

12:55

Controlling your Cashflow: Strategies for Success

Fireside Chat

Unleash your businesses bottom line with ways to manage your money and maintain a strong cash flow and working capital optimisation with financial management tools and skills.

Director

Naarm Autohaus

Business Overdraft Product Owner

CommBank

Moderator

General Manager, Working Capital

CommBank

12:55

-

13:20

Small Business Cybersecurity in 2024

Fireside Chat

Join cybersecurity experts from Cisco and CommBank to discuss the evolving threat landscape. Learn about the emerging dangers and trends, alongside practical steps to safeguard your small business and customers.

General Manager Cyber Defence Operations and Security Integration (Fusion)

CommBank

Director of Cybersecurity

Cisco

Moderator

Founder

Emerging Tech Hub

13:20

-

14:00

Future-Proofing Your Digital Marketing: Trends and Solutions for 2024

Industry Panel

This dynamic panel discussion explores the cutting-edge of digital marketing in 2024. We'll delve into the transformative power of AI and its impact on streamlining tasks, generating content, and igniting fresh marketing ideas. But the conversation extends beyond AI. We'll also explore other emerging technologies that are redefining the landscape, offering insights on how to leverage them for maximum impact.

Regional Sales Director

Salesforce

Business Coach

Asuria

Director - Advertising & Data Products

Nine Ad Manager

Moderator

Founder

Emerging Tech Hub

14:00

-

14:45

Innovating through adversity: Building Resilience in your supply chain

Industry Panel

Tightening external pressures have made it critical for Small Businesses to stay ahead of the curve. Whether that be through structural uplifts, or investment in technology/productivity innovations businesses have risen to the challenge. This session gives the opportunity to learn from industry successes and see how other businesses are putting these principles into practice.

CEO and Co-Founder

EnergyFlex

Partner at EY | Climate Change and Sustainability Services

EY

Founder and Managing Director

Cloud Theory Confectionary Pty Ltd

Moderator

Commissioner

Victorian Small Business Commission

National Manager for Manufacturing & Wholesale Trade

CommBank

14:45

-

15:00

Fact or Fantasy: Building a Customer Community Drives Business Growth?

Keynote

Join brand community expert, Jason Heathcote, as he demystifies the process of building and scaling customer communities. Explore the growing appeal of community-centric products and services for brands, delving into key considerations before investing in these initiatives, particularly for brands new to the community landscape. Through insightful real-world examples, Jason discusses strategies for community development, covering essential topics such as leveraging technology, fostering networking and events, sharing best practices, and executing advocacy campaigns.

Managing Principal

Janus Lasting

15:00

-

15:15

Raising Business Leaders: Top 5 Skills to Cultivate in Your Children and Staff for Future Success

Keynote

Elena's session will delve into the crucial skills that every person needs to succeed in the rapidly evolving future. Drawing on her extensive corporate experience and her educational role, she will highlight strategies for developing resilience, adaptability, and innovative thinking in entrepreneurs and business owners of all ages.

Director and Franchisee-Owner

MiniBoss Business School, Australia

09:55

-

10:10

Employment legislation and the emerging risks for small business

Keynote

Employment legislation is complex, and the costs of getting it wrong can be significant. Join Lisa Davidson, The Victorian Chamber’s Acting General Manager of Workplace Relations in this opening address as she shares her insights on some of the challenges and opportunities for small business in managing their employment compliance obligations for their staff and some things you may need to note if you plan on expanding to hire staff for the first time.

Acting General Manager - Workplace Relations and Wellbeing

Victorian Chamber of Commerce and Industry

10:10

-

10:35

Protecting small business owner wellbeing

Keynote

This keynote offers insights into innovative approaches to protecting and promoting the wellbeing of small business owners. Through two targeted programs developed by Deakin Business School and Beyond Blue, small business owners have increased access to supports when they need it most. Counting on U training, developed by researchers at Deakin focuses on upskilling the people who are often the most trusted advisers to small business owners – accountants and bookkeepers – and helps to address the critical link between financial distress and poor mental health. Beyond Blue’s NewAccess for Small Business Owners (NASBO) is a program designed for small business owners, utilising coaches who themselves have small business experience as well as mental health training to support small business owners with everyday challenges contributing to their stress.

Chief Engagement Officer

Beyond Blue

Professor, Department of Management

Deakin Business School

10:35

-

11:15

Get your Green Going

Industry Panel

Starting the ‘sustainability journey’ isn’t always a simple one with costs, suppliers, and spare time getting in the way. Being sustainable doesn’t mean being perfect; sometimes you just need to get started. With examples from businesses who have taken first steps, and the impact they have achieved, come along to this session for tips and insights to support your sustainability journey!

Executive Manager of Environment, Social and Governance

CommBank

CEO

BioPak

Moderator

Personal Finance Expert

CommBank

General Manager, Asset Finance & Business Financial Assistance

CommBank

Founder & CEO

Brighte

11:15

-

11:45

Small Business and BIG Data: emerging trends and how to become data-driven

Fireside Chat

This insightful panel discussion explores how businesses can leverage the power of data. We'll delve into the impact of recent shifts, such as the decline of third-party cookies and new regulations. The discussion will focus on practical solutions for businesses to capitalise on valuable first-party data. By implementing strategies to refine data collection, analysis, and utilisation, businesses can gain a competitive edge across all areas – from marketing and customer experience to operational efficiency and informed decision-making. This session equips businesses with the tools they need to thrive in a data-driven future.

RVP, Small Business, A/NZ

Salesforce

Director - Advertising & Data Products

Nine Ad Manager

Moderator

Founder

Emerging Tech Hub

11:45

-

12:30

The Digital Edge (AI, cyber, affordable tech solutions)

Industry Panel

Tactics to fast-track digital transformation, how a small business can drive efficiencies and lower costs with affordable tech solutions, cloud solutions, cyber, AI, automation and integration of workflow processes

Segment Leader: Small & Medium Business and Commercial Mid Market, Cisco ANZ

Cisco

Chief Technology Officer, A/NZ

Salesforce

Moderator

Personal Finance Expert

CommBank

Vice President APAC & MEA

Gen

Commercial Transaction Products and Growth

CommBank

12:30

-

12:55

How to Scale Your Business with AI

Fireside Chat

In this fireside chat with David Walsh, Head of Digital, CX and Marketing for pay.com.au, learn how they've efficiently scaled their business and uncovered new insights to deepen customer relationships using AI.

Head of Digital, CX & Marketing

pay.com.au

Marketing Director

Salesforce

12:55

-

13:20

How small business can use AI to hire better, faster and more efficiently

Fireside Chat

Unlock the power of AI recruitment! Join this fireside chat with CONQR to discover how their AI solutions can help small businesses hire better, faster, and more efficiently. Learn how to streamline your process, attract top talent, and build a winning team.

Lead Strategist and Founder

TomorrowToday

13:20

-

13:40

Brighter Business Future: Chief Economist insights, in conversation with Jess Irvine

Fireside Chat

Want to know what market pressures and the economy are likely to do in the next year? Join us as we address these issues, and more, in conversation with Stephen Halmarick, CommBank’s Chief Economist. Stephen will be joined by Personal Finance expert Jess Irvine, known for her relatable approach to helping Australian’s boost their financial literacy, embrace budgeting, and feel more confident handling their finances.

Moderator

Personal Finance Expert

CommBank

Chief Economist and Head of Global Economic and Markets Research

CommBank

13:40

-

14:00

The role of Strategy vs Gut feeling in business success

Keynote

In this exciting keynote discover key learning including:
- The importance of a clear strategy
- Goal setting vs good intentions
- Monitoring progress
- Anticipating challenges and identifying opportunities

Director

Cesar Aldea

14:00

-

14:25

Boost Sales Leads: Leveraging Third-Party Services to Find the Right Customers in the Ever-Changing Marketing Landscape

Keynote

Looking to scale your lead generation strategy? discover how leveraging third-party services can boost your sales leads by identifying and targeting the right customers. Learn strategies to optimize lead enrichment, enhancing marketing efficiency. Transform your lead generation and stay competitive in the ever-changing marketing landscape.

General Manager of Australia & New Zealand

Bark.com

14:25

-

14:50

Empowering the individual and the community

Keynote

This keynote address explores the profound impact of small businesses on both individual and community well-being. Ray Jopling, Business Mentor at the Self Employment Assistance Program (SEAP) at Asuria, will delve into the ways in which supporting small business ownership empowers individuals and fosters vibrant communities.

Business Mentor, Self Employment Assistance Program

Asuria

14:50

-

15:15

Not another HR presentation! How to unlock a competitive advantage through your people

Keynote

Join Adam Siegel, CEO of Visage Growth Partners, as he explores how growth-focused leaders leverage the most important asset in their business, their talent. This will be a high cut-through presentation aimed at instilling you with the knowledge and tools to attract and retain top talent, foster genuine engagement and maximise performance.

Learn how to prioritise your people so you can drive sustainable business growth, and get a competitive advantage in your industry.

CEO & Growth Advisor

Visage Growth Partners

2024 Speakers

Commissioner
Victorian Small Business Commission
VSBC
Deputy Lord Mayor
City of Melbourne
city-of-melb
National Cyber Security Coordinator
National Office of Cyber Security
cyber-security
Executive General Manager, Small Business Banking
CommBank
CommBank
AVP Small Business A/NZ
Salesforce
salesforce-1

Award Judge

Director of Cybersecurity
Cisco
cisco
Vice President for Small Business
Optus
optus
General Manager of Product and Insights
Victorian Chamber of Commerce and Industry
vcci

Award Judge

Director Public Education
IP Australia
ip-aus1
Head of Nine Ad Manager
Nine Ad Manager
nine

Award Judge

Workshop Presenter

Director, Invest Melbourne
City of Melbourne
city-of-melb

Award Judge

Project Director
Cyber Wardens
cyber_warderns1

Workshop Presenter

Professor, Department of Management
Deakin Business School
deakin
CTO
Cisco
cisco
General Manager of Marketing (Business Bank and IB&M)
CommBank
CommBank

Award Judge

Director - Advertising & Data Products
Nine Ad Manager
nine

Award Judge

Vice President APAC & MEA
Gen
gen
Head of Digital, CX & Marketing
pay.com.au
pay1
Segment Leader: Small & Medium Business and Commercial Mid Market, Cisco ANZ
Cisco
cisco

Award Judge

CEO
BioPak
biopak
Chief Economist and Head of Global Economic and Markets Research
CommBank
CommBank
Founder and Managing Director
Cloud Theory Confectionary Pty Ltd
cloud-theory
General Manager, Asset Finance & Business Financial Assistance
CommBank
CommBank
RVP, Small Business, A/NZ
Salesforce
salesforce-1

Award Judge

Partner at EY | Climate Change and Sustainability Services
EY
ey
General Manager Cyber Defence Operations and Security Integration (Fusion)
CommBank
CommBank

Award Judge

Founder & CEO
Brighte
brighte
Founder, RIPE and Winner of the City of Melbourne Small Business of the Year Awa...
RIPE
ripe
Regional Sales Director
Salesforce
salesforce-1
Chief Engagement Officer
Beyond Blue
beyond blue
Personal Finance Expert
CommBank
CommBank
Acting General Manager - Workplace Relations and Wellbeing
Victorian Chamber of Commerce and Industry
vcci
General Manager – Small Business Banking VIC / TAS
CommBank
CommBank

Award Judge

Director
Naarm Autohaus
naarm
Director
Cesar Aldea
CA2
Commercial Transaction Products and Growth
CommBank
CommBank
Sales Director - Bigin by Zoho CRM
Zoho
zoho1
Chief Technology Officer, A/NZ
Salesforce
salesforce-1
Executive Manager of Environment, Social and Governance
CommBank
CommBank
Director | Small Business | Marketing
Optus
optus

Award Judge

Business Mentor, Self Employment Assistance Program
Asuria
asuria
National Manager for Manufacturing & Wholesale Trade
CommBank
CommBank
CEO
Unchained Solutions
unchained-sol
Customer Success & Operations
Nine Ad Manager
nine

Workshop Presenter

Solution Engineer
Salesforce
salesforce-1
Business Overdraft Product Owner
CommBank
CommBank
General Manager, Working Capital
CommBank
CommBank
Managing Principal
Janus Lasting
janus-lasting
General Manager of Australia & New Zealand
Bark.com
bark
Lead Strategist and Founder
TomorrowToday
CEO and Co-Founder
EnergyFlex
energy-flex
Business Coach
Asuria
asuria
Founder
Emerging Tech Hub
emerging-tech

Award Judge

Member & Community Engagement Manager
auDA
auda

Workshop Presenter

Co-Founder & Director
Gravia Media
Gravia-Media
Editor, Small Business Connections & Co-Host ABF Vision 
Small Business Connections
SBC

Award Judge

CEO & Growth Advisor
Visage Growth Partners
vgp
Director and Franchisee-Owner
MiniBoss Business School, Australia
miniboss

CommBank Young Hero Awards Dinner

*Buying this ticket type will grant your access to exclusive CommBank Young Hero Awards Dinner.

CommBank SmallBiz Week 2024

*Buying this ticket type will grant your access to multiple event functions under CommBank SmallBiz Week 2024, select ticket options above to see all inclusions.